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Call Center Management System
Integrate your delivery channels
to your POS
Get Started
Call Center Management System
Get Started
Call Center Management System
Call Center Management
System
Monitor service quality in real-time
Monitor service quality in real-time
Optimize service quality and queue service time
Average delivery and waiting time
Easily define minimum orders and delivery charges
Serve more customers in less time
Increase delivery order fulfillment accuracy
Integrate your delivery channels
Integrate your delivery channels
Get orders from third-party delivery channels sent directly to your POS
Make the most of high-margin dishes that travel well
Work efficiently by consolidating online orders on one single screen
Reach more customers than ever before
Fully Integrated with Your Restaurant’s POS
Fully Integrated with
Your Restaurant’s POS
Start Today!
Integration with Omega O-Driver App
Integration with Omega O-Driver App
Location of the driver
Customers' location
Notification about standby drivers
Reward your loyal customers
Reward your loyal customers
Centrally managed customer profiles
Complete customer purchase history
Powerful & flexible loyalty rewards program
Increase customer retention
Fleet Driver Management Software
Fleet Driver
Management Software
Track your drivers' locations at any time
Track your drivers' locations at any time
Track the time of your deliveries and evaluate your driver's performance
Reduce your delivery costs and increase productivity
Monitoring screen for dispatchers to view drivers on a map
View your available and allocated drivers
Calculate the estimated arrival time of drivers
Receive alerts of unsuccessful and delayed deliveries
Increase your driver fleet's performance
Increase your driver fleet's performance
Driver can scan the invoice to have it automatically assigned to him
Dispatchers can assign orders from the POS
Notify of an emergency or delivery disruption
Receive navigational maps to arrive at the customer's location
Location change updates
Order delivery time/feedback
End Of Day cash reconciliation
Drivers Tracking
Drivers Tracking
Currently active drivers
Pending orders
Drivers that were active today
Visual Demonstration
Visual Demonstration
Location of the driver
Customers' location
Identify the driver status by color on the map
Drivers' App
Drivers' App
Claim an emergency
End-of-shift report
Update customer's address upon delivery
Considering the switch
to Omega Software?
Get fast support 24/7
One-on-One onboarding
Dedicated account manager
Considering the switch
to Omega Software?
Get fast support 24/7
One-on-One onboarding
Dedicated account manager
Contact Our Team