Empower your business’s customer service with an easy-to-use call center module that is scalable to your business needs and adaptable with the features needed to simplify call center to branch operations.
Manage every incoming call to your call center and automatically assign orders to be sent to kitchen printers within a specified delivery zone based on the caller's information. Read more... , from there every order sent from the call center gets directed to a branch to get prepared as soon as they are confirmed by the operator with a unique identifier, allowing dispatchers and operators to update the status of the order, merge with existing ones, and keep the call center updated on the order’s status in real-time
Call Center module offers full integration with various PBX phone systems like, in addition to managing your customer's information and statistics directly from your call center.
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